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Instagram

Instagram lets users hide likes to reduce social media pressure

Instagram is offering its users the option to hide the number of likes they receive on posts on the app. The aim is to “depressurize people’s experience” on the platform, the social media giant said. Users with the feature enabled will now see the username of a follower who has liked the post, “and others”, …

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money

Mobile money vendors explore more protection from telcom operators [Video]

When the first Mobile Money service was launched in Ghana in 2009, the market probably wasn’t ready for full mobile financial services. Around 70 percent of the population was unbanked, that’s according to the World Bank, and only an estimated 35 percent of the population owned a mobile phone. However, the urban-rural divide was a …

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E-crime Bureau

Invest in effective systems to detect fake currencies – E-crime Bureau to businesses

Cyber Security firm, E-crime Bureau has charged the over 200,000 mobile money agents across the country and businesses to invest in tools and systems such as money counting machines to detect fake currencies being introduced into the system by unscrupulous characters. Earlier this month National Security busted a 13-member gang involved in the printing and …

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TPRS

Deployment of TPRS software led to increased business activities – CAGD

The Controller and Accountant-Generals Department (CAGD) says the deployment of the Third-Party Reference System (TPRS) led to increasing business activities by third party institutions because of their satisfaction with the service delivery. Mr Kwasi Kwaning-Bosompem, Acting Controller and Accountant-General, said there was growth in deduction payment from GH¢1.2billion in 2014 to GH¢ 3.4billion as of …

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Customer Service

Tips to Improve Customer Service on Your E-commerce Site

Great customer service can be a challenge for your e-commerce site because of the lack of face-to-face contact, but it’s just as important. Customer service can be challenging, especially when it’s through an e-commerce website; however, it is essential to establish trust and, in turn, increase business. There are advantages and disadvantages to selling online, …

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infrastructure

Infrastructure greatest impediment that keeps Africans apart

Ms Yamkela Makupula, Chief Executive Officer of Diaz Reus, an International Law Firm in Johannesburg South Africa, has identify infrastructure as the greatest impediment that keeps Africans apart and divided. She therefore urged political leaders to see the enormous value in engaging and co-operating in cross-border infrastructure investment in roads, railway lines, and ports as …

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WhatsApp

Reminders on rise as WhatsApp update deadline looms

Users yet to accept new terms and conditions for the messaging platform WhatsApp will start to get “persistent” reminders after the 15 May deadline. The changes relate primarily to the way businesses interact with customers. Since they were announced, in January, there has been concern about the prospect of increased data sharing with WhatsApp’s parent …

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SIM

National ID card has paved way for SIM re-registration – George Andah

A former Deputy Minister for Communication, George Andah has defended the delay in the re-registration process of SIM cards in the country. The re-registration window was initially scheduled to begin in January 2020 till June 2020 with the aim of fighting fraud and other related crimes in the country. However, Mr. Andah explains that for …

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