Insights

Project management has evolved over the years. Trends and best practices are continuously being modified and the Project Management Institute (PMI), USA is doing a lot of work in this regard. It is critical for anyone working in a project management environment to become a Certified Project Management Professional (PMP). The Project Management Professional (PMP)® …

Top 5 Reasons How PMP Certification Will Advance Your Profession Read More »

In small business affairs, reputation is everything. You know this from your own spending habits – do you really want to get food from the restaurant on your corner even if it has terrible reviews? As a small business owner, you should work to prevent potential and current customers from ever having to ask such …

How to Strengthen Your Brand Through Online Reputation Management Read More »

Great customer service can be a challenge for your e-commerce site because of the lack of face-to-face contact, but it’s just as important. Customer service can be challenging, especially when it’s through an e-commerce website; however, it is essential to establish trust and, in turn, increase business. There are advantages and disadvantages to selling online, …

Tips to Improve Customer Service on Your E-commerce Site Read More »

Most people are familiar and comfortable with communicating with their friends and family through text messaging. Conversational SMS messages have also become a regular part of the business messaging environment. As a result, businesses are increasing their use of text messaging as a way to communicate with customers and support their customer service strategies. These …

7 Ways to Use Text Messaging for Customer Service Read More »

Tracking your customers is important so you can market your products or services more effectively to them. Customer tracking is a tactic that allows business owners to know who their customers are, where they live, what their shopping habits are and so much more. One way to do all of that is with customer relationship management …

Best Customer Tracking Methods for Your Small Business Read More »

From 2020 being dubbed ‘the year of the side hustle’ to small businesses grappling to maintain continuity and profitability, despite these unprecedented times there has been a significant uprising in entrepreneurial activity the world over. Startups tend to be created by people who burn with an idea and want to put it into action as …

5 cybersecurity tips for startups Read More »

By Skype Schooley Learn how to enhance your people management skills to effectively lead your team. Your employees are one of your company’s biggest assets, and their performance has a major impact on your bottom line. However, simply hiring skilled employees isn’t enough – how your business leaders manage them can greatly impact your company’s overall performance. …

What Does It Take to Be a Good People Manager? Read More »

Donna Fuscaldo Senior Finance Writer Online Payment Apps usage are surging. There are pros and cons to accepting this payment method. Cash is no longer king, thanks to the global coronavirus pandemic. Online payment apps and e-commerce are exploding in popularity, requiring small business owners to embrace different payment methods. That’s particularly true of businesses …

Why Small Businesses Need Online Payment Apps Read More »

Efforts should be directed to improve financing startup and small business to sustain their development. Startup businesses are a driving force in the economic development of any country, in terms of job creation, innovation and export potential. In developing countries, especially, small businesses have contributed to boosting the development of the economy and growth process …

Strategies to overcome capital-raising challenges for small businesses and startups [Article] Read More »