This three-day Influencing & Negotiating Skills training is designed to help you to get other people to see things slightly differently, or to get them to do something you need them to do which will be win-win for both parties at the end of it all.
The focus of the training is clearly on the interpersonal, communication and negotiation skills needed to get other people to want to give you their support.
Influencing & Negotiating Skills is a practical training which will empower you to feel more confident in your ability to influence others.
Course Content
- Understanding the power of influence
- Managing internal and external clients more effectively
- Identifying your personal influencing strengths
- Understanding the key ingredients of the win-win negotiation: content, atmosphere, power balance and procedures
- Tools and rules to move negotiations in the right direction to achieve your goals
- Managing Conflicts
- Negotiation styles and their effects: win-win, win-lose and lose-lose negotiation
- How to deal with manipulation and ‘dirty tricks’
Course Objectives
By the end of the training, participants are expected to use tools and techniques acquired to:
- have an in-depth understanding of the Real Estate Industry in Ghana
- drive sales results
- appreciate the best steps to take when developing a sales strategy
- increase personal productivity
- improve customer relation
Who should attend?
Sales Managers & Executives, Marketing Managers & Executives, Entrepreneurs, Team Leaders and Supervisors.
Date: 23rd to 25th October, 2018
Time: 6pm to 8pm each day
Venue: Step Up Business School, North Legon, behind ECOBANK
Training Cost: GHc500 (covers facilitation, training materials, snacks & certificate)
Facilitator: Miriam Maku Amissah (Business Development Manager, STANLIB Ghana Limited)
